Thursday, 23rd April, 2020
๐—œ๐—ด๐—ป๐—ถ๐˜๐—ฒ ๐—•๐—ผ๐—ฎ๐—ฟ๐—ฑ ๐— ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ ๐—•๐—ฟ๐—ถ๐—ฑ๐—ด๐—ฒ๐˜ ๐—Ÿ๐—ฒ๐—ด๐—ป๐—ฎ๐˜ƒ๐˜€๐—ธ๐˜† ๐—ถ๐˜€ ๐—ฎ ๐˜„๐—ผ๐—บ๐—ฎ๐—ป ๐—ผ๐—ป ๐˜๐—ต๐—ฒ ๐—ด๐—ผ ๐˜„๐—ต๐—ฒ๐—ป ๐—ถ๐˜'๐˜€ ๐—•๐—”๐—จ. ๐—ฆ๐—ผ ๐—ต๐—ผ๐˜„'๐˜€ ๐—น๐—ผ๐—ฐ๐—ธ๐—ฑ๐—ผ๐˜„๐—ป ๐—ฏ๐—ฒ๐—ฒ๐—ป ๐—ณ๐—ผ๐—ฟ ๐—ต๐—ฒ๐—ฟ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ถ๐—ป๐—ด ๐˜๐˜„๐—ผ ๐˜€๐—ธ๐—ถ๐—ณ๐—ถ๐—ฒ๐—น๐—ฑ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฎ ๐—น๐—ฎ๐—ฟ๐—ด๐—ฒ ๐˜๐—ฒ๐—ฎ๐—บ ๐—ฏ๐—ผ๐˜๐—ต ๐—ต๐—ฒ๐—ฟ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฒ๐—ฎ๐˜€ ๐—ณ๐—ฟ๐—ผ๐—บ ๐—ฎ ๐—ต๐—ผ๐—บ๐—ฒ ๐—ฑ๐—ฒ๐˜€๐—ธ โ“ โ“

๐—›๐—ผ๐˜„ ๐—ฎ๐—ฟ๐—ฒ ๐˜†๐—ผ๐˜‚ ๐—ณ๐—ฒ๐—ฒ๐—น๐—ถ๐—ป๐—ด ๐—ฟ๐—ถ๐—ด๐—ต๐˜ ๐—ป๐—ผ๐˜„? Iโ€™m usually travelling up the mountain each day and now find myself stuck to the screen. But it's been interesting to see how much I can get through each day by not driving between Cardrona, TC and Queenstown so much. I am 2-3 times more productiveโ€ฆ but we are in a really interesting space where meetings are about getting a job done or a decision made but all the physical connection and subtleties are blurred. I usually spend a lot of time just observing how people react, tone and volume of voice, body language etc to get a good take on how they feel about a situation. So I worry about us losing a bit of this and the importance of intuition to a lot of our communications ๐Ÿ’ฌ ๐Ÿ’ฌ . Even worse right now is that people are stressed and many are putting on a game face, when Iโ€™m interested to see how people really feel. I also feel the online environment encourages us to stick to agendas and make decisions quickly which is needed, but also it's concerning that we may be missing time ๐Ÿ•˜ ๐Ÿ•˜ โŒ› to reflect and read situations fully before we make monumental decisions that will affect us, or others from now and into the future.

๐—ช๐—ต๐—ผ ๐—ฎ๐—ฟ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ป๐—ฒ๐˜„ ๐—ฐ๐—ผ-๐˜„๐—ผ๐—ฟ๐—ธ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐˜€๐˜๐—ฎ๐—ณ๐—ณ? (๐—ฐ๐—ต๐—ถ๐—น๐—ฑ๐—ฟ๐—ฒ๐—ป ๐—ฎ๐—ฟ๐—ฒ ๐—ฐ๐—ผ-๐˜„๐—ผ๐—ฟ๐—ธ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฒ๐˜๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐˜€๐˜๐—ฎ๐—ณ๐—ณ) My bubble includes Pete who's just loving this, Zora whoโ€™s taken to daily looks ๐Ÿ‘š ๐Ÿ‘  ๐Ÿ‘— ๐Ÿ‘˜ ๐Ÿ‘ข and blogging as her project and Gustav who is challenged, but using the time to get as fit as possible. ๐Ÿˆ ๐Ÿฑ Coco and Kahua are our Burmese cats who canโ€™t believe how cool it is to have so much company as we are always away from homeโ€ฆ and our bearded dragon Roxy who is usually in hibernation by now but is pegging her eyes open so she doesnโ€™t miss out on all the action at home!

๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐˜๐—ต๐—ฒ ๐—บ๐—ผ๐˜€๐˜ ๐—ฝ๐—ผ๐˜€๐—ถ๐˜๐—ถ๐˜ƒ๐—ฒ ๐˜๐—ต๐—ถ๐—ป๐—ด ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—น๐—ผ๐—ฐ๐—ธ๐—ฑ๐—ผ๐˜„๐—ป? Getting to know what it is that we really need to be happy. Its like prioritising ๐Ÿ“‘ ๐Ÿ“‘ all those things you value and then just stripping out all of that shit that doesnโ€™t matter โ€“ call it 'lean intervention on life'. We are relaxed, un-rushed and I get to๐Ÿƒ ๐Ÿšฒ ๐Ÿšฒ run and exercise everyday which makes me happy. I love how simple and calm our life has become and how much time we get to exercise.
As a business that offers an outdoor experience I am stoked to see how much the people of this town value getting outdoors with their families โ€“ this value is really heartening for the future of the ski business. We will all use this time to ensure we stick to the things we truly value post lockdown and drop some of the other stuff we used to do but didnโ€™t really need.

๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐˜๐—ต๐—ฒ ๐—บ๐—ผ๐˜€๐˜ ๐—ฐ๐—ต๐—ฎ๐—น๐—น๐—ฒ๐—ป๐—ด๐—ถ๐—ป๐—ด? Iโ€™m missing our peeps. I only really get to talk to the management team at Cardrona / TC and they then talk to their teams. I prefer being around, catching up with everyone so my connection to all the staff has become quite tight. I miss the mountains โ›ฐ๏ธ ๐Ÿ—ป ๐Ÿ”๏ธ ๐Ÿš  as Iโ€™m used to getting up there everyday and getting the opportunity to look around and take in the whole region. Stuck behind Mount Iron is calm, warm and lovely, but you can only look at so many manukas ๐ŸŒฒ ๐ŸŒฒ ๐ŸŒฒ ๐ŸŒฒ !

๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ "๐—ป๐—ฒ๐˜„ ๐—ป๐—ผ๐—ฟ๐—บ"? I like to walk, ski or stand when I meet with people. Now I sit and stare at a screen with a headset. The good thing is that I see my kids whenever I want, we eat ๐ŸŽ ๐Ÿ… ๐ŸŒถ๏ธ ๐ŸŒฝ ๐Ÿฅ• ๐Ÿ† together which is a first for me. I usually miss all meals with them. I have to cook 3 different meals as we all like different things, but I like this because I get to cook โ€“ I forgot how much I loved it!

๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜๐—ผ๐—ฝ ๐˜๐—ถ๐—ฝ ๐—ณ๐—ผ๐—ฟ ๐˜€๐˜๐—ฎ๐˜†๐—ถ๐—ป๐—ด ๐—บ๐—ฒ๐—ป๐˜๐—ฎ๐—น๐—น๐˜† ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ต๐˜†๐˜€๐—ถ๐—ฐ๐—ฎ๐—น๐—น๐˜† ๐—ต๐—ฒ๐—ฎ๐—น๐˜๐—ต๐˜†? If I go for a good run each day, I am absolutely sussed. For mental health I just have to stay 100% focused ๐Ÿ‘€ ๐Ÿ‘€ on my primary job and doing the best I can for our business and our people.

๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐˜๐—ต๐—ฒ ๐—ฏ๐—ฒ๐˜€๐˜ ๐˜๐—ต๐—ถ๐—ป๐—ด ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€๐—ฒ๐˜€ ๐—ฐ๐—ฎ๐—ป ๐—ฑ๐—ผ ๐—ฟ๐—ถ๐—ด๐—ต๐˜ ๐—ป๐—ผ๐˜„ ๐˜๐—ผ ๐—ต๐—ฒ๐—น๐—ฝ ๐˜„๐—ถ๐˜๐—ต ๐—ฟ๐—ฒ๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฎ๐—ณ๐˜๐—ฒ๐—ฟ ๐—ฐ๐—ผ๐˜ƒ๐—ถ๐—ฑ-๐Ÿญ๐Ÿต?
โ˜‘๏ธ Be realistic and careful about how you forecast your customers and revenue in each level of alert. You will need to be able to switch from one to the other fast.
โ˜‘๏ธ You must be loose all arrogance about who you were and be staunch in the way you refit you new business to the size of its revenue.
โ˜‘๏ธThis is your responsibility to survive and in the end keep your people employed. It seems like a financial focus, and it is, but survival is what will keep your people employed in the end.
โ˜‘๏ธCommunicate with your team openly and honestly. This is your duty to them.