Thursday, 23rd April, 2020
๐๐ด๐ป๐ถ๐๐ฒ ๐๐ผ๐ฎ๐ฟ๐ฑ ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐ฟ๐ถ๐ฑ๐ด๐ฒ๐ ๐๐ฒ๐ด๐ป๐ฎ๐๐๐ธ๐ ๐ถ๐ ๐ฎ ๐๐ผ๐บ๐ฎ๐ป ๐ผ๐ป ๐๐ต๐ฒ ๐ด๐ผ ๐๐ต๐ฒ๐ป ๐ถ๐'๐ ๐๐๐จ. ๐ฆ๐ผ ๐ต๐ผ๐'๐ ๐น๐ผ๐ฐ๐ธ๐ฑ๐ผ๐๐ป ๐ฏ๐ฒ๐ฒ๐ป ๐ณ๐ผ๐ฟ ๐ต๐ฒ๐ฟ ๐บ๐ฎ๐ป๐ฎ๐ด๐ถ๐ป๐ด ๐๐๐ผ ๐๐ธ๐ถ๐ณ๐ถ๐ฒ๐น๐ฑ๐ ๐ฎ๐ป๐ฑ ๐ฎ ๐น๐ฎ๐ฟ๐ด๐ฒ ๐๐ฒ๐ฎ๐บ ๐ฏ๐ผ๐๐ต ๐ต๐ฒ๐ฟ๐ฒ ๐ฎ๐ป๐ฑ ๐ผ๐๐ฒ๐ฟ๐๐ฒ๐ฎ๐ ๐ณ๐ฟ๐ผ๐บ ๐ฎ ๐ต๐ผ๐บ๐ฒ ๐ฑ๐ฒ๐๐ธ โ โ
๐๐ผ๐ ๐ฎ๐ฟ๐ฒ ๐๐ผ๐ ๐ณ๐ฒ๐ฒ๐น๐ถ๐ป๐ด ๐ฟ๐ถ๐ด๐ต๐ ๐ป๐ผ๐? Iโm usually travelling up the mountain each day and now find myself stuck to the screen. But it's been interesting to see how much I can get through each day by not driving between Cardrona, TC and Queenstown so much. I am 2-3 times more productiveโฆ but we are in a really interesting space where meetings are about getting a job done or a decision made but all the physical connection and subtleties are blurred. I usually spend a lot of time just observing how people react, tone and volume of voice, body language etc to get a good take on how they feel about a situation. So I worry about us losing a bit of this and the importance of intuition to a lot of our communications ๐ฌ ๐ฌ . Even worse right now is that people are stressed and many are putting on a game face, when Iโm interested to see how people really feel. I also feel the online environment encourages us to stick to agendas and make decisions quickly which is needed, but also it's concerning that we may be missing time ๐ ๐ โ to reflect and read situations fully before we make monumental decisions that will affect us, or others from now and into the future.
๐ช๐ต๐ผ ๐ฎ๐ฟ๐ฒ ๐๐ผ๐๐ฟ ๐ป๐ฒ๐ ๐ฐ๐ผ-๐๐ผ๐ฟ๐ธ๐ฒ๐ฟ๐ ๐ฎ๐ป๐ฑ ๐๐๐ฎ๐ณ๐ณ? (๐ฐ๐ต๐ถ๐น๐ฑ๐ฟ๐ฒ๐ป ๐ฎ๐ฟ๐ฒ ๐ฐ๐ผ-๐๐ผ๐ฟ๐ธ๐ฒ๐ฟ๐ ๐ฎ๐ป๐ฑ ๐ฝ๐ฒ๐๐ ๐ฎ๐ฟ๐ฒ ๐๐๐ฎ๐ณ๐ณ) My bubble includes Pete who's just loving this, Zora whoโs taken to daily looks ๐ ๐ ๐ ๐ ๐ข and blogging as her project and Gustav who is challenged, but using the time to get as fit as possible. ๐ ๐ฑ Coco and Kahua are our Burmese cats who canโt believe how cool it is to have so much company as we are always away from homeโฆ and our bearded dragon Roxy who is usually in hibernation by now but is pegging her eyes open so she doesnโt miss out on all the action at home!
๐ช๐ต๐ฎ๐'๐ ๐๐ต๐ฒ ๐บ๐ผ๐๐ ๐ฝ๐ผ๐๐ถ๐๐ถ๐๐ฒ ๐๐ต๐ถ๐ป๐ด ๐ฎ๐ฏ๐ผ๐๐ ๐น๐ผ๐ฐ๐ธ๐ฑ๐ผ๐๐ป? Getting to know what it is that we really need to be happy. Its like prioritising ๐ ๐ all those things you value and then just stripping out all of that shit that doesnโt matter โ call it 'lean intervention on life'. We are relaxed, un-rushed and I get to๐ ๐ฒ ๐ฒ run and exercise everyday which makes me happy. I love how simple and calm our life has become and how much time we get to exercise.
As a business that offers an outdoor experience I am stoked to see how much the people of this town value getting outdoors with their families โ this value is really heartening for the future of the ski business. We will all use this time to ensure we stick to the things we truly value post lockdown and drop some of the other stuff we used to do but didnโt really need.
๐ช๐ต๐ฎ๐'๐ ๐๐ต๐ฒ ๐บ๐ผ๐๐ ๐ฐ๐ต๐ฎ๐น๐น๐ฒ๐ป๐ด๐ถ๐ป๐ด? Iโm missing our peeps. I only really get to talk to the management team at Cardrona / TC and they then talk to their teams. I prefer being around, catching up with everyone so my connection to all the staff has become quite tight. I miss the mountains โฐ๏ธ ๐ป ๐๏ธ ๐ as Iโm used to getting up there everyday and getting the opportunity to look around and take in the whole region. Stuck behind Mount Iron is calm, warm and lovely, but you can only look at so many manukas ๐ฒ ๐ฒ ๐ฒ ๐ฒ !
๐ช๐ต๐ฎ๐'๐ ๐๐ผ๐๐ฟ "๐ป๐ฒ๐ ๐ป๐ผ๐ฟ๐บ"? I like to walk, ski or stand when I meet with people. Now I sit and stare at a screen with a headset. The good thing is that I see my kids whenever I want, we eat ๐ ๐
๐ถ๏ธ ๐ฝ ๐ฅ ๐ together which is a first for me. I usually miss all meals with them. I have to cook 3 different meals as we all like different things, but I like this because I get to cook โ I forgot how much I loved it!
๐ช๐ต๐ฎ๐'๐ ๐๐ผ๐๐ฟ ๐๐ผ๐ฝ ๐๐ถ๐ฝ ๐ณ๐ผ๐ฟ ๐๐๐ฎ๐๐ถ๐ป๐ด ๐บ๐ฒ๐ป๐๐ฎ๐น๐น๐ ๐ฎ๐ป๐ฑ ๐ฝ๐ต๐๐๐ถ๐ฐ๐ฎ๐น๐น๐ ๐ต๐ฒ๐ฎ๐น๐๐ต๐? If I go for a good run each day, I am absolutely sussed. For mental health I just have to stay 100% focused ๐ ๐ on my primary job and doing the best I can for our business and our people.
๐ช๐ต๐ฎ๐'๐ ๐๐ต๐ฒ ๐ฏ๐ฒ๐๐ ๐๐ต๐ถ๐ป๐ด ๐ฏ๐๐๐ถ๐ป๐ฒ๐๐๐ฒ๐ ๐ฐ๐ฎ๐ป ๐ฑ๐ผ ๐ฟ๐ถ๐ด๐ต๐ ๐ป๐ผ๐ ๐๐ผ ๐ต๐ฒ๐น๐ฝ ๐๐ถ๐๐ต ๐ฟ๐ฒ๐ฐ๐ผ๐๐ฒ๐ฟ๐ ๐ฎ๐ณ๐๐ฒ๐ฟ ๐ฐ๐ผ๐๐ถ๐ฑ-๐ญ๐ต?
โ๏ธ Be realistic and careful about how you forecast your customers and revenue in each level of alert. You will need to be able to switch from one to the other fast.
โ๏ธ You must be loose all arrogance about who you were and be staunch in the way you refit you new business to the size of its revenue.
โ๏ธThis is your responsibility to survive and in the end keep your people employed. It seems like a financial focus, and it is, but survival is what will keep your people employed in the end.
โ๏ธCommunicate with your team openly and honestly. This is your duty to them.