Thursday, 23rd April, 2020
𝗜𝗴𝗻𝗶𝘁𝗲 𝗕𝗼𝗮𝗿𝗱 𝗠𝗲𝗺𝗯𝗲𝗿 𝗕𝗿𝗶𝗱𝗴𝗲𝘁 𝗟𝗲𝗴𝗻𝗮𝘃𝘀𝗸𝘆 𝗶𝘀 𝗮 𝘄𝗼𝗺𝗮𝗻 𝗼𝗻 𝘁𝗵𝗲 𝗴𝗼 𝘄𝗵𝗲𝗻 𝗶𝘁'𝘀 𝗕𝗔𝗨. 𝗦𝗼 𝗵𝗼𝘄'𝘀 𝗹𝗼𝗰𝗸𝗱𝗼𝘄𝗻 𝗯𝗲𝗲𝗻 𝗳𝗼𝗿 𝗵𝗲𝗿 𝗺𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝘁𝘄𝗼 𝘀𝗸𝗶𝗳𝗶𝗲𝗹𝗱𝘀 𝗮𝗻𝗱 𝗮 𝗹𝗮𝗿𝗴𝗲 𝘁𝗲𝗮𝗺 𝗯𝗼𝘁𝗵 𝗵𝗲𝗿𝗲 𝗮𝗻𝗱 𝗼𝘃𝗲𝗿𝘀𝗲𝗮𝘀 𝗳𝗿𝗼𝗺 𝗮 𝗵𝗼𝗺𝗲 𝗱𝗲𝘀𝗸 ❓ ❓
𝗛𝗼𝘄 𝗮𝗿𝗲 𝘆𝗼𝘂 𝗳𝗲𝗲𝗹𝗶𝗻𝗴 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘄? I’m usually travelling up the mountain each day and now find myself stuck to the screen. But it's been interesting to see how much I can get through each day by not driving between Cardrona, TC and Queenstown so much. I am 2-3 times more productive… but we are in a really interesting space where meetings are about getting a job done or a decision made but all the physical connection and subtleties are blurred. I usually spend a lot of time just observing how people react, tone and volume of voice, body language etc to get a good take on how they feel about a situation. So I worry about us losing a bit of this and the importance of intuition to a lot of our communications 💬 💬 . Even worse right now is that people are stressed and many are putting on a game face, when I’m interested to see how people really feel. I also feel the online environment encourages us to stick to agendas and make decisions quickly which is needed, but also it's concerning that we may be missing time 🕘 🕘 ⌛ to reflect and read situations fully before we make monumental decisions that will affect us, or others from now and into the future.
𝗪𝗵𝗼 𝗮𝗿𝗲 𝘆𝗼𝘂𝗿 𝗻𝗲𝘄 𝗰𝗼-𝘄𝗼𝗿𝗸𝗲𝗿𝘀 𝗮𝗻𝗱 𝘀𝘁𝗮𝗳𝗳? (𝗰𝗵𝗶𝗹𝗱𝗿𝗲𝗻 𝗮𝗿𝗲 𝗰𝗼-𝘄𝗼𝗿𝗸𝗲𝗿𝘀 𝗮𝗻𝗱 𝗽𝗲𝘁𝘀 𝗮𝗿𝗲 𝘀𝘁𝗮𝗳𝗳) My bubble includes Pete who's just loving this, Zora who’s taken to daily looks 👚 👠 👗 👘 👢 and blogging as her project and Gustav who is challenged, but using the time to get as fit as possible. 🐈 🐱 Coco and Kahua are our Burmese cats who can’t believe how cool it is to have so much company as we are always away from home… and our bearded dragon Roxy who is usually in hibernation by now but is pegging her eyes open so she doesn’t miss out on all the action at home!
𝗪𝗵𝗮𝘁'𝘀 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝗽𝗼𝘀𝗶𝘁𝗶𝘃𝗲 𝘁𝗵𝗶𝗻𝗴 𝗮𝗯𝗼𝘂𝘁 𝗹𝗼𝗰𝗸𝗱𝗼𝘄𝗻? Getting to know what it is that we really need to be happy. Its like prioritising 📑 📑 all those things you value and then just stripping out all of that shit that doesn’t matter – call it 'lean intervention on life'. We are relaxed, un-rushed and I get to🏃 🚲 🚲 run and exercise everyday which makes me happy. I love how simple and calm our life has become and how much time we get to exercise.
As a business that offers an outdoor experience I am stoked to see how much the people of this town value getting outdoors with their families – this value is really heartening for the future of the ski business. We will all use this time to ensure we stick to the things we truly value post lockdown and drop some of the other stuff we used to do but didn’t really need.
𝗪𝗵𝗮𝘁'𝘀 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗶𝗻𝗴? I’m missing our peeps. I only really get to talk to the management team at Cardrona / TC and they then talk to their teams. I prefer being around, catching up with everyone so my connection to all the staff has become quite tight. I miss the mountains ⛰️ 🗻 🏔️ 🚠 as I’m used to getting up there everyday and getting the opportunity to look around and take in the whole region. Stuck behind Mount Iron is calm, warm and lovely, but you can only look at so many manukas 🌲 🌲 🌲 🌲 !
𝗪𝗵𝗮𝘁'𝘀 𝘆𝗼𝘂𝗿 "𝗻𝗲𝘄 𝗻𝗼𝗿𝗺"? I like to walk, ski or stand when I meet with people. Now I sit and stare at a screen with a headset. The good thing is that I see my kids whenever I want, we eat 🍎 🍅 🌶️ 🌽 🥕 🍆 together which is a first for me. I usually miss all meals with them. I have to cook 3 different meals as we all like different things, but I like this because I get to cook – I forgot how much I loved it!
𝗪𝗵𝗮𝘁'𝘀 𝘆𝗼𝘂𝗿 𝘁𝗼𝗽 𝘁𝗶𝗽 𝗳𝗼𝗿 𝘀𝘁𝗮𝘆𝗶𝗻𝗴 𝗺𝗲𝗻𝘁𝗮𝗹𝗹𝘆 𝗮𝗻𝗱 𝗽𝗵𝘆𝘀𝗶𝗰𝗮𝗹𝗹𝘆 𝗵𝗲𝗮𝗹𝘁𝗵𝘆? If I go for a good run each day, I am absolutely sussed. For mental health I just have to stay 100% focused 👀 👀 on my primary job and doing the best I can for our business and our people.
𝗪𝗵𝗮𝘁'𝘀 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝘁𝗵𝗶𝗻𝗴 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗰𝗮𝗻 𝗱𝗼 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘄 𝘁𝗼 𝗵𝗲𝗹𝗽 𝘄𝗶𝘁𝗵 𝗿𝗲𝗰𝗼𝘃𝗲𝗿𝘆 𝗮𝗳𝘁𝗲𝗿 𝗰𝗼𝘃𝗶𝗱-𝟭𝟵?
☑️ Be realistic and careful about how you forecast your customers and revenue in each level of alert. You will need to be able to switch from one to the other fast.
☑️ You must be loose all arrogance about who you were and be staunch in the way you refit you new business to the size of its revenue.
☑️This is your responsibility to survive and in the end keep your people employed. It seems like a financial focus, and it is, but survival is what will keep your people employed in the end.
☑️Communicate with your team openly and honestly. This is your duty to them.